The Monitoring Center USA, Inc. ("TMC" or the "Company") is sensitive to personal privacy issues and is committed to protecting your privacy on our websites. TMC takes reasonable precautions to keep all information obtained from our online visitors secure against unauthorized access and use. We take your trust in submitting information to us very seriously and make it a priority to ensure the security and confidentiality your personal information, including periodically reviewing our security measures.

TMC represents and warrants to users of this website that i) we will only use your personal information to process and respond to your inquiry, ii) we will not share your personal information with any third party unless it is necessary to do so in order to fulfill your request, iii) we will only use your personal information to contact you if you have given us prior authorization to do so, iv) we will not attempt to gather any information about you that you do not voluntarily submit, and v) upon your written request, and to the extent that it is consistent with any legal requirements, we will destroy all copies of your personal information that we have in our possession.

By setting forth this privacy policy, TMC is pledging our continued commitment to protecting the information you provide us. In addition, our auditors regularly examine our databases and privacy practices to determine whether we are adhering to the disclosures contained herein.

Canadian customer accounts of The Monitoring Centre that were created on or before April 1, 2024, are now owned by TELUS Communications. Please visit telus.com/privacy to learn more about TELUS' privacy practices.